Privacy Policy

Our contact details 

Name: Quantum Fireworks Ltd

Address: QUANTUM FIREWORKS LTD

MARLBOROUGH HOUSE, 298 REGENTS PARK ROAD, FINCHLEY, LONDON, N3 2SZ

Phone Number: 01206 762123

E-mail: enquiries@quantumfireworks.com

The type of personal information we collect 

We currently collect and process the following information:

Personal identifiers, contacts and characteristics (for example, name and contact details)

How we get the personal information and why we have it

Most of the personal information we process is provided to us directly by you for one of the following reasons:
To accept and process orders and send you information regarding such orders.
To update you (from time to time) on information about the products and services we offer.

We use the information that you have given us in order to ensure that orders are processed accurately. 
We may share this information with in our company and may (if required) share it with an authorised delivery company.

Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are: 
(a) Your consent. You are able to remove your consent at any time. You can do this by contacting enquires@quantumfireworks.com
(b) We have a contractual obligation.
(c) We have a legal obligation.
(d) We have a vital interest.
(f) We have a legitimate interest.

How we store your personal information 

Your information is securely stored. 
We keep your contact details, order history and address for as long as you have access to the secure section of this website We will then dispose your information by removing it from the website and our order processing systems.

Your data protection rights

Under data protection law, you have rights including:
Your right of access - You have the right to ask us for copies of your personal information. 
Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete. 
Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances. 
Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances. 
Your right to object to processing - You have the the right to object to the processing of your personal information in certain circumstances.
Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
Please contact us at equires@quantumfireworks.com if you wish to make a request.

How to complain

If you have any concerns about our use of your personal information, you can make a complaint to us at enquires@quantumfireworks.com.
You can also complain to the ICO if you are unhappy with how we have used your data.
The ICO’s address:            
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Helpline number: 0303 123 1113
ICO website: https://www.ico.org.uk