Terms & Conditions

Terms & Conditions

Orders are accepted and goods supplied only on the basis of our standard sales conditions printed hereunder. No employee or agent of this Company has authority to accept orders on any other basis. By placing an order with us, whether or not by reference to our catalogue, a customer (a) offers to buy our products on the terms of business set out hereunder and (b) waives any conditions or stipulations in, or made at the time of, the order (or in its own standard documentation) which impose or seek to impose its own conditions or terms of purchase insofar as these are at variance with these standard sales conditions, whatever the customer’s intention may be.


The Company reserves the right to accept or refuse orders and also to cancel or suspend delivery of any uncompleted order. Orders are accepted subject to the availability of material. Every effort is made to complete your order in full, but should the need arise to make substitutions they will be to the same value or greater.


All descriptive specifications, drawings and particulars of performance and dimensions are approximate only and the descriptions and illustrations contained in the Company’s catalogue, price lists and other advertising matter

are intended merely to present a general idea of the goods described therein and none of these shall form part of the contract. The Company reserves the right to modify without notice the designs and specifications for and the materials used in its products. Cancellation of orders cannot be accepted if the work has already begun, or if the goods have already been dispatched.


We regret that under no circumstances can we accept any responsibility whatever for errors arising from orders placed by telephone. Confirmation should be sent clearly marked “Confirmation” to avoid duplication.


We do not offer a sale or return policy. Goods correctly dispatched against a customer’s order may not be returned without the consent of the Company. The Company reserves the right not to accept goods returned for credit. However, if goods returned are accepted for credit, a 20% handling charge will be made. Goods returned to us for any reason must be sent carriage paid.


Customers wishing to open a credit account are required to give three references of wholesalers supplying them on a credit basis. All new credit customers must pay 50% of their goods total before goods are dispatched. The balance is due as per payment terms listed below. There is a credit limit of £2,000.00 for all new credit customers.


Payment for approved credit customer is 30 days from date of invoice except for invoices dated September, October and up to 5th November where full settlement by 12th November is required. Invoices submitted between 6th November and 31st December, will be due for payment no later than 7th January. Accounts become overdue after this date or 30 days from invoice date, which ever is applicable, and are subject to a surcharge of 2% per month on the outstanding balance until account is paid in full. Cheques that are not honoured are subject to a charge of £25.00 per cheque. Payment for all other customers is full settlement before dispatch of the goods. Where payment is overdue, the company reserves the right to withdraw any applicable discount and reinvoice the outstanding items at full price with payment due immediately.


Carriage will be charged at cost for all orders under £2500.00 including discount, excluding VAT. Any time quoted for dispatch is to date from receipt by the Company of a written order to proceed and of all necessary information to enable it to put the work in hand. The Company will use its best endeavours to dispatch on the date given but will accept no liability for failure to do so for whatever reason.


Claims for shortages must be made in writing within four days of receipt of your goods. Check all packages carefully and only sign for the number you receive.


When the price quoted by the Company includes delivery within the United Kingdom of Great Britain and Northern Ireland, the Company will repair or replace free of charge goods damaged in transit provided that the Company and the Carriers receive the requisite written notification of such damage within three days of receipt of

the goods. Unless such notification is received by the Company and the Carriers within that period the Carriers and the Company shall be under no liability for damage in transit. The customer is advised in his own interest to inspect the goods immediately on arrival. The packing and contents should be retained for the Carriers inspection.


In the case of non-delivery notice in writing must be received by the Company within twenty-one days of invoice date. In the case of claims for shortages, all claims must be received in writing by the Company within three days of receipt of the goods. No claim can be entertained unless these conditions are observed.


All prices included in the Company’s quotations are provisional and are subject to alteration upwards or downward without notice according to the Company’s price or prices ruling at the date of invoice. Prices are exclusive of V.A.T. unless expressly stated to be V.A.T. inclusive. * please note - the wholesale brochure prices are based on shipping cost being consistent with 2022 year, there may be a surcharge when the products are shipped if the prices remain high in 2023.


(i) The Company shall not in any way be liable or responsible for consequential loss or damages claims or liabilities of any kind whatsoever and howsoever arising in respect of products supplied by the Company and,

(ii) As a separate and distinct obligation the customer agrees that if, despite the provision in sub-section (i) of this clause, any claim of the customer is for a sum in excess of the invoice value or replacement value of the particular goods in question, then nevertheless that claim shall in no circumstances ever exceed twice the original invoice value of those goods.


This Contract shall in all respects be construed and operate as an English Contract and in conformity with English Law and the parties submit to the jurisdiction of the Courts of England and Wales.


The property in goods supplied by us shall not pass unless and until all monies due to us including the price of the goods in question shall have been actually paid to us: the benefit and/or proceeds of any dealing with goods in contravention of this reservation of property rights shall be held in trust for us. These standard conditions of sale are exhaustive and no other terms shall be implied or introduced herein unless in writing signed by the party against whom they are to be enforced.